The Approach
The analyst attended meetings with staff and volunteers to understand key requirements for the survey and to ensure that all involved were working towards a common goal. Roles and timescales were determined in order to deliver a survey to the Centre’s deadline.
The survey was designed and refined, before being launched online and through a ‘survey day’, where clients were interviewed in person and by phone. The analyst led in extracting initial key findings from the data and delegating sub-tasks to a team. Closely liaising with the client, the findings of the evaluation survey were written into a report which was completed to a tight deadline.
‘We valued the opportunity to work collaboratively and, without doubt, benefited from the analyst’s expertise and commitment to the project’