The Approach
The consultant met with the manager and the Trustees to discuss the issues and ran a workshop to which Trustees, staff and stakeholders were invited.The workshop identified issues around what worked well and not so well and began an open dialogue where information was shared and a greater level of common understanding developed.
The output from the workshop was used to develop a report for wider dissemination to key people unable to be present.
It also enabled the development of an initial action plan for the manager to discuss with the Trustees and prioritise the organisation’s activity to those likely to make the greatest impact upon their aims and objectives. The intervention also provided a mentoring opportunity for the manager.
"Very empathetic and honest. An objective outsider who could add to my own knowledge and skills in understanding my organisation’s needs."