Meet the team

For enquiries please contact [email protected].

Society Management

Dr Colette Fletcher

Executive Director

Manages the staff team, acts as the Company Secretary and advises and executes the strategy on behalf of the trustees.

Diane Wilson

Executive Assistant
HR, Office, H&S Manager

EA to Executive Director 

Sarah Davies

Head of Membership Engagement

Leading membership engagement and marketing. Promoting community growth through events, training and membership, increasing the Society's visibility and reach. 

Carol McLaughin

Head of Professional Services

Leads and manages education, publications, and awards. Overseeing a small team contributing to strategy and budget development. 

Sarah Pick

Head of Qualifications and Awards

Leading the delivery and development of regulated apprenticeship End Point Assessment and accreditation. Designated Safeguarding Lead and Responsible Officer.

Membership & Training

Aditya Prabhu

Membership & CRM Manager 

Membership research and data analysis, member benefit delivery, and corporate membership.
Data protection and privacy.

Linda Francis

Membership Administrator

General membership queries, student membership queries, subscription payments, help joining the society, delivery of journals.

Finance

Jennie Phelps

Finance Manager

Responsible for all aspects of financial operations, including managing accounts, processing payments and handling invoicing.

Conferences and Events

Caitlin Griffin

Event Manager

Responsible for the event planning, logistics, management and delivery of the event programmes. 

Emma Nelson

Event and Partnerships Officer

Supporting the delivery of Society events, including the Webinar Wednesday programme and regional networks. Main contact for enquiries relating to event sponsorship.

Karen Down

Event Officer

Queries on all aspects of Regional & Special Interest Group and all aspects of conferences (booking, abstract, submissions, accommodation).

Strategic Projects

Chiara Carparelli

Education Manager

Queries regarding OR in Education and careers/education in OR.

Nina Langlie

Interim Pro Bono OR Manager 

Enquiries regarding Pro Bono OR.

Research and Publications

Sophie Rouse

Research and Publications Coordinator

Queries regarding OR-related research matters and publications

Marketing and Communications

Elli Michael

Digital Experience & Brand Designer

Queries regarding social media, branding, Inside OR, web design, print and digital design. 

Sarah Parry

Marketing Executive 

Queries regarding emails, website, Inside OR magazine and reporting

Qualifications & Accreditation

Mandy Stirling

EPA Coordinator